Titus CRM Titus · Junction pre-read
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Titus CRM

Junction Australia · Pre-read for Kate McDougle · ~Thu 8 Oct 2026

Titus for Junction

A short leave-behind before we talk. Gus Gale will walk the live product on the call — this is the honest picture of what is on your tenant today.

  • Your Titus tenant: Junction · Director on tenant · 80+ staff · signed up as EmpLive
  • Live demo house on the call: 1 Nowhere Place
  • Language: OOHC / SA DCP — young person, house, Case Plan, House e-log, SIRU, MAPR, Visitors and movements

Ask Yr Grandpa

Who we are

Ask Yr Grandpa = AI Builder (Gus Gale). Builds ops platforms for care and trades — not a generic agency.

Platforms live

Titus CRM Get Sign Quote LIFE-AI Cater2Me Poto AI Roster Agent coming

Background

  • Hands-on across NDIS and Out of Home Care
  • Depth in Recruitment, HR, Operations, and Strategic Planning

Ask Yr Grandpa · proof of concept

Tools — seven disconnected

Root cause — seven disconnected tools, about $12,000 per month

Root cause — seven disconnected tools · ~$12k/month. None talked to each other.

Ask Yr Grandpa · proof of concept

Jan 2025 — every line a salary

January 2025 org chart — 14 office staff, $1.2M+ wages

January 2025 — every line a salary. 14 office staff · $1.2M+ wages.

Ask Yr Grandpa · proof of concept

Today — lean org

Today — lean org: CEO, GM, Team Leader, four Business Support roles

Today — lean transform: CEO → GM → Team Leader → four Business Support (PH). $500k+ salaries cut · $95k/yr office gone · 1 platform.

Ask Yr Grandpa · proof of concept

Follow the build

Come along for the ride — follow the Titus build or book a call

Supporting frame from the build story — real numbers, real screens as Titus was built.

Ask Yr Grandpa · proof of concept

Young people

Titus — young person profile and contact history on Junction

Young person data live on Junction — profiles, contact history, OOHC language.

Ask Yr Grandpa · proof of concept

AI Suggest Staff

Titus — roster shift edit with AI Suggest Staff

AI Suggest Staff on roster — soft claim; show live if opening the shift modal.

Ask Yr Grandpa · proof of concept

Roster

Titus — weekly roster on Junction tenant

Roster + houses on the Junction tenant — staff and young people in one view.

AI-native · soft claims

One AI Agent at the centre

OOHC wording. Only claim what we can walk live on Junction today — the rest is partial / still building.

AI Agentcentre
SMSPartial
Inbound/outbound call audio & transcriptsPartial
Young person dataLive
Staff dataLive
Incidents & complianceLive
Phone + InboxLive
Honesty for Junction: Young person data, staff data, incidents & compliance, and Phone + Inbox we can walk live on the tenant (dialpad/inbox seeded; number on Junction). SMS and call audio/transcripts exist in Titus — treat as partial / not the headline demo unless Gus opens them live. No oversell.

Replacement path

What Titus replaces for Junction

Replacement path for EmpLive at Junction: care record, house floor, and house-linked roster you can see live. Also built in: HR · ATS · LMS · Compliance Registers — LMS and Compliance Registers are Live / walkable; HR and ATS stay soft (not the headline demo). We do not claim EmpLive award/payroll parity — that engine is not what Titus is leading with on your tenant.

Honest scope

What is live now

Demo house

1 Nowhere Place

Live house on the Junction tenant. Gus will walk this on the call.

House workflow

  • House e-log · Handover · Visitors and movements — house-scoped
  • MAPR from Reports or from young person / house

New House floor

House e-log · Handover · MAPR · Visitors

Titus covers the house-floor / SA DCP care-record gaps EmpLive isn’t built for. E-log and MAPR urgency / SAPOL / DCP notes are record-only — Titus does not lodge or call police/DCP.

House e-log — 1 Nowhere Place Handover / whereabouts
Missing from placement (MAPR) Visitors and movements

Day-to-day

Roster, houses, young people

House-linked roster and young people on your tenant — the ops view we can show live. Not a claim of EmpLive award/payroll parity.

Roster and houses overview Young people list / profiles

Care · safety · learning

Also on the tenant

Care record

  • Progress notes
  • Case Plan shell (structure live; depth still growing)
  • Contact history

Safety & daily care

  • Generic incidents (record path)
  • Medication administration
  • Behaviour recording
Generic incidents SA OOHC LMS

Certs + SA OOHC LMS (12 courses). Compliance Registers and Young person Budget live.

Registers

Compliance Registers

Compliance Registers

Young person Budget

Live on Junction — rostered, invoiced, and utilised care by month and Australian financial year.

Trust

How we hold the data

AU servers

Data in Australia

RLS

By org and house

MFA

Optional per organisation

Org turns MFA on in Titus — not forced for every tenant.

PWA

Home screen · no App Store

Installable home-screen app — no App Store; works offline-capable / push.

Data & Privacy Settings in Titus CRM — AU servers, RLS by org/house, and MFA optional per organisation (your org turns it on). Plus PWA: home screen, no App Store.

Not built Honesty

What we are not claiming

Live / on tenant

  • House e-log · Handover · Visitors
  • MAPR · young people · roster/houses
  • Notes · Case Plan shell · incidents
  • SA OOHC LMS · Compliance Registers

Not built yet

  • CRF / SA Licensing facility
  • DCP-specific incident path
  • Sleepover / on-call
  • Psych cert type
  • Fire drills
  • Leftover NDIS LMS cleanup

Better to say “not yet” than oversell. SIRU and MAPR urgency notes stay record-only. EmpLive award/payroll parity is not claimed.

On the call

What Gus will walk live

  • 1 Nowhere Place — house e-log, handover, visitors, MAPR
  • House-linked roster and young people in care context
  • Your questions — what matters most for Junction next

This pre-read is the leave-behind. The call is the product.

Close

Come along for the ride